Refund Policy

Please read this policy carefully. This is the Refund Policy of Stock Footage Club.

 

Digital Products

Due to the product being a downloadable product, we do not offer a no questions asked money back policy, however, we will refund you only if we fail to deliver the promised product or we fail to rectify the issue you face with the product. Beyond that, we maintain the right to offer refunds at our discretion.

We issue refunds for digital products within 7 days of the original purchase of the product.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

 

Cancellation Of The Stock Footage Club

You may cancel the Stock Footage Club at any time and there is no contract. Cancelling the Stock Footage Club will remove access to the online Stock Footage Club portal and your Stock Footage Club account. You will still be able to access videos you had previously downloaded onto your hard-drive, but won’t be able to access the Stock Footage Club portal and download footage from the portal.

We do not provide refunds on the Stock Footage Club, however your access will remain active until the end of the payment period.

 

Contact Us

If you have any questions about our Refund Policy, please contact us:

support@videoelementsfx.freshdesk.com